“I know you can do it!” Why are these such powerful words? When voiced by a someone about a colleague or team member, they express confidence in that person. Despite the independent, confident, maybe egotistical approach of people who are difficult to work with, I believe there is a great lack of self-confidence under the surface, being hidden by confident speech. When someone who they respect, whether because of a great relationship or by only an official relationship, says they believe they can do something, it energizes that person.
You are telling them that you believe in them and that they should believe in themselves. Too mushy for you? Well, it’s powerful and used well, can bring about significant changes in performance and levels of cooperation.
Do you tell team members this who you find difficult to interact with? Can you get yourself to believe it for those who have less than stellar performance?
Why would you say this if you don’t believe it 100%? There is power in what we say about ourselves and what others say about us. By saying, “I know you can do it,” you are instilling a determination in that person.
You will find the most success when you follow up by holding them accountable to what they have agreed to.
What if they fail? Doesn’t that mean you were wrong? No! It just depends on what timeframe you are talking about. If you say they can accomplish something and they get frustrated because they didn’t get it done in a week. Push harder. Insist you know they can do it and ask them what the next step they are going to do is. Everything is accomplished with a series of small steps.
Sometimes team members may at first look to prove you wrong in order to stay in their comfortable current level of performance. Insist you believe they can do what needs to be done, that they have the ability to learn and to accomplish more than they have.
Try it. Say, “I know you can do it!” with conviction to each person important to your success once a week and see what happens!