You can get a lot done by talking. You can get a lot done by listening well. In general, you can accomplish great things by having powerful conversations effectively.
What is it that YOU need to talk about?
Each of us has things we feel passionate about, ways that customers should be treated, standards to which we hold our peers and vendors, and strategies we believe will deliver what our customer demands, whether it is your boss (internal customer) or an external customer.
Why is it that you don’t speak up?
Do you ever hold back, even if you feel strongly about something? It should be done a certain way, and it’s not happening that way? Everyone should participate and they don’t?
You may hold back if:
- you know it will be a tough conversation, and you don’t want to create conflict;
- you’ve convinced yourself it’s a small detail (although it matters to you) and it’s not worth the argument;
- you know someone will have good excuses that are tough to argue;
- you know you disagree and may not feel like sorting through where you’re right and they’re wrong, and where they’re right and you’re wrong…
Do you avoid those conversations?
Avoidance of conflict, and lack of value put on the bold thinker – sucks the life out of many organizations. Each one of us has high standards for ourselves and others, even if we may have buried those under bureaucracies, people with stronger personalities, and avoidance of irritating daily challenges that try to prevent us from moving forward.
Let your unique voice speak!
These passions are what are most unique and awesome about you! These are what you can most offer your company and yourself! When you routinely listen to yourself and share what is important to you, you will bring out your highest potential and your God-given greatness!
Listen to your unique voice, don’t squelch what wants to coming screaming out, don’t believe others when they tell you it doesn’t matter, and get impatient and find your determination to make positive change happen.
You must speak up, and when you do, you must use the Opportunity Space well – that moment before you speak. You must communicate in a way that both conveys the urgency you feel, and takes into account where the other person is coming from and how what you will say and how you will say it, will make them feel.