Myths of Successful Teams

26 Feb
by Bridget DiCello

People working together in teams can create very powerful results, experience great satisfaction and feed off the energy and wisdom created by the team.  There are a lot of myths about teams though; things that people take for granted or do not clearly understand.

Myth #1:  People must like one another.

For a team to be really successful, its team members must like one another, be like a second family and have commonalities. People who are alike, like working together more.
The Truth:  Likeness can provide a false sense of security.  Complementary talents, which are valuable, often come with different personality styles.  Learning to work with others unlike yourself can be rewarding, as long as you don’t expect work to provide your social life.

Myth #2:  No unnecessary conflict is good. 

Good teams only praise each other, do it often, respect and don’t second-guess one another. They focus on being supportive and refrain from unnecessary conflict and confrontation. Team members must choose or compromise between getting the job done and treating one another humanely.
The Truth:  Conflict represents unique ideas and approaches being voiced, inadequacies and lack of motivation surfacing, and passions being shared.  Tackled correctly, these can be the spring boards to greater success for the whole team!

Myth #3:  People work better in teams.

People like working together and work better in teams. Teamwork is more productive than individual work, and the larger the team the better.
The Truth:  There are many times when working with others might slow you down, especially if your energy is not derived from interaction with others.  Certain activities that require collaboration are completed better in teams, and other times, working alone provides the environment for focus and fuels a ‘get it done’ approach that is difficult to coordinate in a team.

Myth #4:  The team is the goal.

A great team is an honorable goal. It takes a lot of hard work to create one.
The Truth:  Only if your goal was to build a team.  Most of the time, the goal or result you were tasked to, or wish to accomplish requires the work of a team, but the creation of one is purely a functional task, not an end in itself.

Myth #5:  Managers build teams.

Managers and owners are responsible for building teams. They need to hire the right people and the team will work well for a long time.
The Truth:  Managers play a valuable role in assembling capable team members. However, the really strong and effective team is the one who works hard to build its own abilities and effectiveness, and increase them over time.   The right people who are stagnant, turn into the wrong people.

Myth #6:  There is no ‘I’ in team.
Team members must be focused more on the group than on themselves and their individual success; and work hard not to do anything to the detriment of the team.
The Truth:  There may not be an ‘I’ but there is an ‘M’ and an ‘E’.  A team is comprised of people with complementary skills, offering each other mutual support.  Each person MUST focus on how they can grow and develop their skills to be able to contribute to the team, and focus on themselves and what they do well and don’t do well.

Your Unique Voice

31 Jan
by Bridget DiCello

You can get a lot done by talking.  You can get a lot done by listening well.  In general, you can accomplish great things by having powerful conversations effectively.

What is it that YOU need to talk about?

Each of us has things we feel passionate about, ways that customers should be treated, standards to which we hold our peers and vendors, and strategies we believe will deliver what our customer demands, whether it is your boss (internal customer) or an external customer.

Why is it that you don’t speak up?

Do you ever hold back, even if you feel strongly about something?  It should be done a certain way, and it’s not happening that way?  Everyone should participate and they don’t?

You may hold back if:

  • you know it will be a tough conversation, and you don’t want to create conflict;
  • you’ve convinced yourself it’s a small detail (although it matters to you) and it’s not worth the argument;
  • you know someone will have good excuses that are tough to argue;
  • you know you disagree and may not feel like sorting through where you’re right and they’re wrong, and where they’re right and you’re wrong…

Do you avoid those conversations?

Avoidance of conflict, and lack of value put on the bold thinker – sucks the life out of many organizations.  Each one of us has high standards for ourselves and others, even if we may have buried those under bureaucracies, people with stronger personalities, and avoidance of irritating daily challenges that try to prevent us from moving forward.

Let your unique voice speak!

These passions are what are most unique and awesome about you!  These are what you can most offer your company and yourself!  When you routinely listen to yourself and share what is important to you, you will bring out your highest potential and your God-given greatness!

Listen to your unique voice, don’t squelch what wants to coming screaming out, don’t believe others when they tell you it doesn’t matter, and get impatient and find your determination to make positive change happen.

You must speak up, and when you do, you must use the Opportunity Space well – that moment before you speak.  You must communicate in a way that both conveys the urgency you feel, and takes into account where the other person is coming from and how what you will say and how you will say it, will make them feel.